Support

Email support@patchalert.app. Please include your phone model, Android version, and the app version from Settings, About.

Delete your data

How to delete the data PatchAlert stores for you. PatchAlert is published by ForgedLuxe LLC.

• In the app: open Settings and choose Delete my data, then Delete everything. It deletes everything PatchAlert stores for you and resets the app.
• By email: to ask what we hold for you, or to delete it without the app, email support@patchalert.app with your account ID (Settings, About, Account ID). Accounts are anonymous, so we need the ID to find your data. We respond within 30 days.

What is deleted

From our servers:

• Your locations
• Alerts
• Outcomes and notes
• Review marks
• Dismissed cards
• Push IDs
• Last-opened time
• The AI summary counter
• The anonymous account

Deleting in the app also clears the app's data on your device.

What is kept

• Server logs, for 30 days. They record technical events, the time of requests from the app, your device's IP address, and in some cases your anonymous account ID. They never include location names, product lists, or push IDs.
• Emails you sent to support, with your email address, so we can answer you.

Also note

• Uninstalling the app does not delete server data. Use Delete my data first.
• We do not keep backups, so deleted data is not kept in a backup of ours.
• Accounts not opened for 24 months are deleted automatically, the same way as Delete my data.

The Privacy Policy describes all the data PatchAlert stores and why.

Common questions

Why did I not get an alert?

• Check that notifications for PatchAlert are allowed in Android settings.
• Alerts are only for catalog entries added after you picked the product. Entries added earlier appear under Review on the Status screen.
• CISA sometimes names one product in different ways. PatchAlert links many of these, but to catch everything from a vendor, follow the vendor in the product picker.
• PatchAlert is an informational service and cannot promise that every alert is delivered.

Does PatchAlert scan my network?

No. It never scans, probes, or looks up any network, domain, or IP address. It matches the catalog against the products you pick.

Is PatchAlert from CISA?

No. It uses data from the CISA Known Exploited Vulnerabilities catalog and is not affiliated with or endorsed by CISA.

What does it cost?

During early access all features are free.

Where is it available?

On Android, in the United States.